If you wish to cancel your contract simply notify OMNI at least thirty (30) days prior in writing or by e-mail. Please review the sections below as further information that may be required.
Payment Defaults
All payment defaults will result in suspension of maintenance services and are reported to local and state authorities at 60 days of delinquency. Maintenance Contract holders will be responsible for any associated maintenance and/or testing costs required during this period.
Contracts will not be renewed until all charges have been paid in full. Contract owners who have defaulted on payments at least three (3) times, will be required to submit a credit card number to OMNI for any contract renewals.
Property Transfers
All Contracts are automatically canceled at the time of any property ownership change.
New Service Providers
In the event that you choose a different service provider the NEW service provider information must be included in your request to cancel. OMNI is required to notify both local and state officials of all non-compliant systems. Failure to provide such information will result in your system being reported as non-compliant.
NOTE: Recirculating Sand Filter systems must be under contract with qualified maintenance personnel at all times.